Refund Policy for IPTV BOX ON DEMAND  IPTV Services

Last Updated: 15/12/2023

Thank you for choosing IPTV BOX ON DEMAND for your IPTV needs. We strive to provide high-quality services to our customers. In the event that you are not satisfied with your purchase, this refund policy outlines our commitment to fair and transparent refund practices.

1. Refund Eligibility:

1.1 Cancellation Within Trial Period:

• If you cancel your subscription within the trial period (if applicable), you may be eligible for a full refund.

1.2 Cancellation Outside Trial Period:

• After the trial period, subscription cancellations may be eligible for a pro-rata refund based on the unused portion of the subscription.

1.3 Technical Issues:

• Refunds may be considered in cases of significant technical issues preventing you from accessing our services, subject to verification by our support team.

2. Requesting a Refund:

2.1 Contact Customer Support:

• To request a refund, please contact our customer support team at [contactusiptvboxondemand.com] with details about your subscription and the reason for the refund request.

2.2 Verification Process:

• Refund requests may be subject to a verification process. This may include providing information on the issues faced and cooperating with our support team to troubleshoot.

3. Refund Processing:

3.1 Refund Timeframe:

• Refunds, when approved, will be processed within 7 to 30 business days from the date of approval.

3.2 Refund Method:

• Refunds will be issued using the original payment method used for the purchase.

4. Exceptions:

4.1 No Refund for Abuse:

• Refunds will not be granted for cases where abuse of our services is suspected, including but not limited to account sharing, piracy, or fraudulent activity.

4.2 Third-Party Subscriptions:

• Refund policies for subscriptions purchased through third-party platforms (google.com) are subject to the policies of those platforms.

5. Consumer Rights:

5.1 EU Consumer Rights:

• If you are a resident of the European Union, your consumer rights, including the right to withdraw from the purchase within a specific period, may apply. Please refer to applicable EU consumer protection laws.

6. Changes to Refund Policy:

• We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

7. Contact Us:

• If you have any questions or concerns about our refund policy, please contact us at [contactusiptvboxondemand.com].

By using our IPTV services, you agree to the terms outlined in this refund policy.